Question 1: what's your payment terms?
Answer 1: 30% deposit via T/T, balance to be paid before shipment.
Question 2: Can I have a sample to test quality?
Answer 2: Yes, welcome to order samples to test and check quality.
Quetion 3: What is the lead time?
Answer 3: Sample is 1-3 days, mass production time is 30 days for order more than 1000 pcs.
Question 4: Do you have any MOQ limit for this product?
Answer 4: Our MOQ is 1000pcs.
Question 5: How to proceed the order if I have logo to print?
Answer 5: First, logo design confirmation, then Sample picture or sending sample to customer for confirmation, finally start mass production.
Question 6: Do you offer guarantee for the products?
Answer 6: Yes, one year guarantee for the products.
Question 7: How to contact us?
Answer 7: WeChat ID: samesayaudio.